Private Policy

OUR COMMITMENT TO PRIVACY

Your privacy matters to us.  Please read the following Privacy Policy of ljtraumhome before using www.ljtraumhome.com  and all related websites, products and services (the "LJTraum” or the “Site”). For the purposes of this Privacy Policy, unless otherwise noted, all references to LJTraum include www.ljtraumhome.com and LJTraum.

We reserve the right to change this policy at any time, which we will communicate through online posting or email messages. 

This Privacy Policy pertains to collection and use of the personal information you provide to us on our Site by LJTraum. It also describes your rights regarding our use of your personal information and how you can access and update this information.

 

Collection and Use of Information

In order to better provide you with products and services offered on our Site, LJTraum may collect personally identifiable information, such as your:

  • First and Last Name

  • Mailing Address

  • E-mail Address

  • Phone Number 

If you purchase our products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

We may collect other information such as product wish lists, order history and marketing preferences and information you voluntarily provide to us in connection with your participation in an online survey or research study such as your buying habits, preferences and opinions on products and services we may offer. 

We will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

We also collect information about you from third parties. We collect your personal information from third parties, such as social media sites and data co-ops.  We purchase from and trade contact information, demographic information, commercial information, and internet and electronic activity with data co-ops and other third-party data aggregators.

We use this information to fulfill your order, send you an order confirmation, assess the needs of our business to determine suitable products, send you requested product or service information, send product updates or warranty information, respond to customer service requests and applications for employment, administer your account, send you a newsletter, send you marketing and promotional communications, respond to your questions and concerns, improve our website and marketing efforts, conduct research and analysis, display content based upon your interests. We may also use this information to enable reviews of our products and to display content that you have created and permitted us to display on our website and services and on social media and other advertising.

Sharing Information with Third Parties

We will share your personal information with third parties only in the ways that are described in this Privacy Policy. We may share personal information with certain third parties that perform services on our behalf. The services provided may include: operating the website, hosting the website, providing the products and services you request, authorization and processing of your payments, product fulfillment, fraud protection and credit risk reduction, product customization, serving certain types of advertisements to you, marketing and promotional material distribution (including direct mail marketing), promotions fulfillment and website evaluation. 

We and our third-party service providers may also disclose your personal information to conduct an investigation both in the case of a breach of an agreement or contravention of law, or to any other third party with your prior consent to do so.

In certain instances, we may disclose your contact information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, to LJTraum, or to others. We may also disclose your information as required by law, to comply with a judicial proceeding or court order, to exercise our rights,  to defend against any claims or when we believe in good faith the law or legal process requires it.

The Site may enable you to post content to Social Networking Sites such as Facebook, Pinterest, or Instagram. If you choose to do this, we will provide information to such Social Networking Sites in accordance with your choice to do so. You acknowledge and agree that you are solely responsible for your use of those websites and that it is your responsibility to review the terms of use and privacy policies of such Social Networking Sites.

Additionally, we may share email addresses that have been provided to us by our registered users, with third parties such as network advertisers and ad exchanges, to serve targeted advertisements to you about our goods and services.

In the event of a corporate sale, merger, reorganization, dissolution, or similar event, your information may be part of the transferred assets.  You will be notified via email or a prominent notice on our website or both of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information. 

 Information Provided by You About Others

If you decide to provide personal information about another person (“Other Party”) while using the Lulu and Georgia Services, including programs through which you refer a friend or family member, we rely upon you to obtain whatever consents from the Other Party that may be required by law to allow us to use the Other Party’s personal information. Our use of the Other Party’s personal information will be consistent with this Privacy Policy.

 Tracking User Behavior

LJTraum may keep track of the websites and pages our users visit within LJTraum, in order to determine what our services are the most popular. This data is used to deliver customized content and advertising within LJTraum, to customers whose behavior indicates that they are interested in a particular subject area.

Information You Provide to Social Networking Sites

You may choose to share your shopping activity on this Site with your friends on Social Networking Sites. The Social Networking Sites use of such information and any information it collects from your use of the Social Networking Site is governed by the respective Social Networking Site’s Privacy Policy. LJTraum has no liability or responsibility for the privacy practices or other actions of any Social Networking Site that may be enabled within use of this Site. The use of information on this Site is governed by this Site's Privacy Policy. 

 Cookies and Other Tracking Technologies

This Site uses cookies and web beacons to gather aggregated, non-personally identifiable information in order to help us better understand user behavior, tell us which parts of this Site users have visited, and facilitate and measure the effectiveness of advertisements and web searches. Such information may be shared with trusted third-parties but the information will not personally identify you. To the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information. 

 

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by LJTraum. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the LJTraum website.

Cookies

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies to collect anonymous information about how you use this Site by setting and accessing cookies on your computer. These cookies track information such as how often you visit our Site, what pages you view, and where you go after you leave our Site. The cookies are not connected to your personal information. Cookies cannot be used to run programs or deliver viruses to your computer. When you visit our web sites, we send one or more cookies to your computer or other device. We may also use cookies and other similar technologies in emails that you receive from us. A cookie is a small data file that is placed on the hard drive of your computer when you visit a web site. A session cookie expires immediately when you end your session (i.e., close your browser). A persistent cookie stores information on the hard drive so when you end your session and return to the same web site at a later date, the cookie information is still available. We use cookies to improve the quality of our service when you visit our web site and other web sites of interest to you. We also use cookies to identify to us who you are, tailor, measure and optimize our products, services and advertising to suit the personal interests of you and others, estimate our audience size, assist our online merchants to track visits to and sales at our web sites and to process your order, track your status in our promotions, contests and sweepstakes, and/or analyze your visiting and email interaction patterns. You can also learn more about cookies by visiting www.allaboutcookies.org which includes additional useful information on cookies and how to block them using different browsers. By blocking or deleting cookies used on our website and mobile application, you may not be able to take full advantage of our services.

Additionally, “Do Not Track” is a privacy preference that users can set in their web browsers. Please note that many web browsers support Do Not Track technology. If you enable “Do Not Track”, the browser may send a message to websites requesting them not to track the user. If you do so, we will not use information about your web viewing activities to tailor your online experience on our Website. For more information about Do Not Track, please visit: www.allaboutdnt.org.

 Marketing Communications Choice and Opt-Out

We want to communicate with you only if you want to hear from us. You may choose to stop receiving our marketing emails by following the unsubscribe instructions included in these emails, updating your communications preferences in your account on our website, or contacting us at the address, telephone number, or email address set forth below. Please contact us at info@ljtraumhome.com.

Please note, that as a user of the service, you cannot opt-out of some administrative communications that are reasonably necessary to the service, such as billing or service notifications.  

 You have the right to access, update, and correct inaccuracies in your personal information in our custody and control, subject to certain exceptions permitted by law. You may access, update or correct any of your personal information in your account by editing your profile within your account. You may request access, updating or the correction of inaccuracies in other personal information in our custody or control by sending an email to us at the email address set forth below.

 LJTraum

 

info@ljtraumhome.com

 We reserve the right to retain any personal information reasonably necessary to appropriately document our business activities and for archival and record retention purposes to the extent permitted by law as applicable. We will store personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

Right to Know and Delete

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

• Delete your personal information from our records; and

• Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

• Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;

• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;

• Debug to identify and repair errors that impair existing intended functionality;

• Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;

• Comply with the California Electronic Communications Privacy Act;

• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;

• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;

• Comply with an existing legal obligation; or

• Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

You may have a right to request deletion of your personal information by us, and we will use commercially reasonable efforts to honor your request where required by law, but please note that we may be required to keep such information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives. We may also retain your information for fraud or similar purposes.

 Third-Party Websites

Our Site may contain links to third party websites. When you click on a link to any other website or location, you will leave our Site and go to another site, and another entity may collect personal information from you. We do not review, have no control over, and cannot be responsible for, these outside websites or their content. The terms of this Privacy Policy do not apply to these outside websites or content, or to any collection of your personal information after you click on links to such outside websites. 

 

Security

The security of your personal information is important to us. When you provide such personal information such as a credit card number, we encrypt any transmission of that personal information using secure socket layer technology (SSL).

 We follow reasonable and generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee the absolute security of such information. 

If you have any questions about security on our Site, you can contact us at info@ljtraumhome.com

  Children Under 13

We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that any of your children has provided us with personal information without your consent, please contact us and we will take steps to remove that information.

 

Notice of Privacy Statement Changes

We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes, we will notify you by email or by means of a notice on this Site. We encourage you to periodically review this policy for the latest information on our privacy practices.

 

A Note to Certain Users Outside of the United States

This site is intended to facilitate the sale of goods and services to residents in the United States.  

 

Contact us

For questions about our Privacy Policy, to make choices about receiving promotional communications, to update your personal information, or to place an order, you can contact LJTraum by email or telephone:

 LJTraum

 

info@lftraumhome.com